Mai Abdel Hamid, CEO of the Social Housing and Mortgage Finance Fund (SHMFF), launched an automated system to handle reconciliation requests for housing violations.
The system processes cases documented by judicial officers concerning violations of Social Housing Law No. 93 of 2018.
This initiative is part of SHMFF’s digital transformation efforts to streamline services and reduce bureaucracy.
It aims to enhance governance and transparency by minimizing direct interactions between service providers and applicants.
Under the new system, violators will receive SMS notifications with a link to the reconciliation platform.
Upon accessing the link, violators must enter their national ID and password, if they have an account.
If not, they must create an account to proceed.
Once logged in, they will download the reconciliation request form from the platform.
Then, they will visit an automated post office with their national ID to pay the reconciliation fee.
After payment, they must upload the form and receipt to the system for review.
Once accepted, they must return to the post office to pay the fine.
If judicial reports have been filed, the system will issue a formal statement for reconciled individuals.
Abdel Hamid emphasized that subsidized housing should be used by the rightful beneficiaries.
She stressed the importance of occupying the housing units for at least seven years without renting, selling, or altering their use.
Violating these rules will lead to severe legal consequences.
To prevent violations, judicial control will increase field inspections to ensure that housing reaches those in need.
The new system has already processed 10,087 reports, with 3,940 reconciled and 4,253 convictions issued. 1,756 cases remain under prosecution, and 372 reports are in court trials.
Judicial authorities have issued 2,231 rulings to retrieve unlawfully occupied housing units, with 1,389 successfully executed.
Efforts continue to reclaim the remaining units in line with court decisions.
For rental violations, the reconciliation fee is now EGP 50,000 if paid before legal proceedings. If paid after legal proceedings start, the fee increases to EGP 75,000.
Violators must remove the infraction and pay the necessary fine to complete the process.
Abdel Hamid urged citizens to stay informed about the new procedures through SHMFF’s digital platforms and social media channels.
