The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the TLSContact visa application centre in Abuja, following a series of alleged clashes with its officers during a probe into consumer complaints. The enforcement team, backed by police and security personnel, carried out the operation at the Centre’s office in the Central Business District, as reported by Nairametrics.
Boladale Adeyinka, Director of Surveillance and Investigations at the FCCPC, explained that the shutdown was triggered by what she described as “assaults” on Commission staff and uniformed officers who were executing their duties under the Federal Competition and Consumer Protection Act. The altercations, she said, occurred after TLSContact allegedly refused to engage with a March 25 consumer-protection letter and later declined multiple FCCPC summonses.
Furthermore, the original complaint concerned applicants who claimed to have paid for visa services that were never delivered. As investigations continued, further reports of “fraud” and “extortion” from other consumers surfaced, reinforcing the Commission’s decision to take action.
A freshly issued summons orders TLSContact’s Country and Centre Managers to appear at the FCCPC offices in Asokoro by 2 pm on June 20, 2025, to provide documents, statements, and other materials central to the inquiry. Failure to comply, Adeyinka warned, could result in penalties including fines up to ₦20 million or prison sentences under Section 33 of the FCCPA.
While awaiting enforcement hearings, the sealed centre remains closed. FCCPC maintains that the action serves as a stark signal to all service providers: cooperation under consumer-protection laws isn’t optional and obstruction will be met with decisive regulatory respondent.
